Skip to content

Cashback Pending

The queue of cashback grants that have been calculated but not yet paid. Releasing a grant pays the cashback amount into the player’s wallet. There is no reject action — a grant is either still pending or already paid.

Bonus → Cashback → Cashback Pending

  • Available — calculated and waiting to be paid. These are the rows you can release.
  • Success — already released to the player.
  1. Review the Available grants. Use the filters to narrow by date period, game type, status, User ID, or username.
  2. Check the Winlose Amount and Final Amount for each grant you want to pay.
  3. Tick the checkbox on each grant to release. Only Available rows are paid — selecting a Success row has no effect.
  4. Click Release Selected and confirm. Each selected grant is paid to the player and its status changes to Success.