Player Group

What it does

Group players into named cohorts you can reuse elsewhere in the panel — for example to target a promotion at a specific set of players, or to filter transaction histories down to them. A group is just a named list of members; it carries no rewards, ranking, or benefits of its own.

Where to find it

Player → Player Group

Common tasks

Create a group:

1. Click ADD GROUP.
2. Enter a Group Name (up to 100 characters) and click CREATE.

Add or remove members:

1. Find the group in the list and click the Manage Members (people) icon.
2. Search players by username, then tick or untick them. Selected players show as chips above the results; use Clear to deselect all.
3. Click SAVE.

Rename a group: click the Edit (pencil) icon, change the name, and click SAVE.

Delete a group: click the Delete (trash) icon and confirm. Members are detached from the group, but the players themselves are not affected.

How membership saving works

The Manage Members list is a replace set — clicking SAVE overwrites the group’s entire membership with exactly the players you have ticked. When you open the dialog it loads the group’s current members and pre-selects them, so you edit from the real set rather than a blank one.

Caution

Because SAVE replaces the whole set, make sure existing members are still ticked before saving — unticking someone and saving removes them from the group. SAVE stays disabled while the current members are still loading.

A group can hold up to 1,000 members.

Player Group vs. loyalty tiers

Player Group and Player Grouping are different things:

• Player Group is a free-form cohort — any players you hand-pick, for targeting and filtering. A player can belong to many groups at once.
• Player Grouping is the loyalty-tier ladder, where each player sits in exactly one ranked tier that governs their rewards.

Use a group when you want to single out a set of players; use a loyalty tier when you want to rank players by standing.

Related

• Player Grouping
• Player List